Smith & Wilkinson is proud to partner with Municipal Credit Union (MCU) to lead the search for a newly created Director of Strategic Insights.

For over 100 years, MCU has upheld the credit union promise of “people helping people,” serving more than 600,000 members with affordable financial products and services. As one of New York’s oldest and largest credit unions, MCU remains dedicated to supporting its members and employees alike.

Reporting to the Chief Strategy Officer, the Director of Strategic Insights will be responsible for leading a member-centric approach to data analytics and strategic growth. This leader will leverage data-driven insights to identify and recommend high-value growth segments, such as profitable members and priority prospects, across New York City. The Director will aggregate and synthesize data from diverse sources, translating complex findings into clear, actionable recommendations that deepen member intimacy and drive relevant, resonant strategies for both current and prospective members.

For a confidential conversation or additional information, please contact William Wegener or Cameron Boyd.

Smith & Wilkinson is proud to partner with $250MM Maine Family Federal Credit Union (Maine Family FCU) to lead the search for a Vice President of Lending.

Following the planned retirement of a long-tenured leader, this key executive role will oversee all areas of lending, including real estate, consumer, and collections, and will play a critical role in driving loan growth, ensuring compliance, and advancing the credit union’s mission to serve its members and community.

For over 85 years, Maine Family FCU has been rooted in the heart of Androscoggin County, where community isn’t just a word: it’s a commitment The credit union proudly serves more than 22,000 members, providing affordable financial products and personalized service. Guided by the credit union philosophy of “people helping people,” Maine Family FCU continues to make a meaningful impact in the lives of its members and the communities it serves.

Reporting to the Executive Vice President, the Vice President of Lending will lead a team across real estate lending, consumer lending, and collections. This leader will shape lending strategy, manage performance, develop staff, and ensure the sound administration of lending policies and compliance practices. The VP will also play a visible role in the community, representing the credit union with integrity and professionalism.

This is an exciting opportunity for an experienced, member-focused lending executive to join a stable and growing credit union that values transparency, accountability, and collaboration.

For a confidential conversation or additional information, please contact Darcy Flaherty

Smith & Wilkinson has been retained by Member Support Services, LLC (MSS) to identify the organization’s Chief Operations Officer (COO). MSS is an innovative shared-services organization created by credit unions to deliver the same scale advantages and operational capabilities typically available to large, multibillion-dollar financial institutions. Entering a period of significant growth - propelled by expanding partnerships and a proven model – MSS seeks an entrepreneurial, operations-focused leader with banking industry experience and a track record managing complex multi-client operations to lead MSS’s in-house and offshore functions.

The COO will play a pivotal leadership role in shaping the future of MSS and the experience of its clients and their members. This executive will oversee all operational aspects of MSS’s services, ensuring excellence in execution, scalability, and member experience. Reporting directly to the CEO, the COO will serve as a strategic partner to leadership, driving performance, operational efficiency, and sustainable growth across the organization.

Contact Moriah Callahan or Cameron Boyd to learn more about this unique leadership role.

Smith & Wilkinson is proud to partner with Municipal Credit Union (MCU) to lead the search for a newly created Vice President of Operations. Following an internal promotion, this role was established to further integrate Digital Services and Deposit Operations.

For over 100 years, MCU has upheld the credit union promise of “people helping people,” serving more than 600,000 members with affordable financial products and services. As one of New York’s oldest and largest credit unions, MCU remains dedicated to supporting its members and employees alike.

Reporting to the Senior Vice President of Operations, the VP will lead Digital Services (online and mobile banking on the Alkami platform) and Deposit Operations (including digital account opening and products such as IRAs and certificates of deposit). The leader will drive platform reliability and member experience, oversee vendor management and roadmaps, and build scalable processes and teams across these functions.

This role offers an exciting opportunity to modernize and stabilize mission-critical operations at a fast-growing, member-focused organization.

For a confidential conversation or additional information, please contact Darcy Flaherty or Cameron Boyd.

Smith & Wilkinson is proud to partner with Bellwether Community Credit Union (BCCU) in managing the search for the Credit Union’s first SVP, Retail & Growth Officer.

Headquartered in Manchester, NH, BCCU is a $618 million institution and a highly respected, member-focused organization that has been serving communities across New Hampshire, as well as Essex and Middlesex counties in Massachusetts, for over 100 years. Bellwether blends the relationship-driven approach of a local credit union with the convenience of modern, easy-to-use digital tools. Dedicated to helping members grow and thrive, BCCU is a forward-thinking, community-minded institution that combines tradition, innovation, and a genuine commitment to the people it serves.

Reporting to the SVP, Chief Operating Officer, the SVP, Retail & Growth Officer will lead the Marketing, Retail, and Business Development teams to drive organizational growth, market presence, and member engagement. This executive will develop and implement innovative, data-driven marketing and sales strategies focused on lead generation, conversion, and measurable ROI. They will build a strong sales and service culture that drives deposit, loan, and membership growth while leveraging digital, community-based, and analytics-driven initiatives to expand market share, strengthen brand equity, and foster a culture of collaboration, accountability, and high performance. 

We are seeking a collaborative and strategic leader with proven success in driving growth, member engagement, and market presence. For additional information or to arrange a confidential conversation, please contact:

William Wegener, Senior Associate, Financial Services — wwegener@smithandwilkinson.com

S&W has been retained by Norway Savings Bank to manage the search and selection process for the Bank's next VP, Deposit Operations Manager. 

Established in 1866, Norway Savings Bank (“NSB”) is a well-respected, $2 billion, state-chartered mutual bank with deep roots in the communities it serves. With over 300 full-time employees and 25 branch locations throughout Maine and New Hampshire, NSB is the 8th largest bank headquartered in Maine. The Bank maintains a robust financial position with over 13% Tier 1 capital and a $1.4 billion loan portfolio. NSB delivers a comprehensive suite of consumer and business banking services, including deposit and lending solutions, and offers investment management and trust services through its Asset Management Group. With modern digital banking tools, NSB combines the convenience of anytime, anywhere banking with the local decision making and personalized services which define a true community bank.

Reporting to the Senior Vice President of Deposit Operations, the Deposit Operations Manager oversees and directs the daily activities of the Deposit Operations team, ensuring efficient processes and excellent service for both customers and internal partners. This leader plays a key role in developing and implementing policies and procedures across a wide range of deposit products and services, including digital and electronic banking, demand deposit and savings accounts, certificates of deposit, safe deposit boxes, ACH, wires, debit/ATM cards, IRAs, and account research.

Smith & Wilkinson is thrilled to partner with Maspeth Federal Savings to manage the search and selection process for the bank’s next Marketing Manager.

Reporting directly to the Marketing Director, the Marketing Manager will be responsible for developing and executing comprehensive marketing strategies that drive brand awareness, customer acquisition, and community engagement. They will work in close partnership with the Marketing Director and external agency partners to manage budgets, develop and execute marketing campaigns, and launch new products and services. The Marketing Manager will also serve as a key marketing liaison to C-suite executives and department heads, ensuring marketing initiatives are aligned with overall business objectives.

Established in 1947, Maspeth Federal Savings has faithfully served the Queens community for nearly 80 years. Known for treating both employees and customers like family, MFS is an over $2B mutual bank dedicated to uplifting its community through trusted financial guidance and reinvestment. With six branch locations in Queens, one on Long Island, and a dedicated loan center, Maspeth combines exemplary customer service with robust digital and mobile banking capabilities to best serve its clients. Since its founding, MFS has contributed millions of dollars to community groups and charitable institutions that directly benefit Queens. Through significant investment in technology and the creation of a centralized Tech Center, the bank is well prepared to support future technological advancements, ensuring it continues to meet and exceed evolving customer expectations. Maspeth Federal Savings is a dynamic community bank committed to prudent fiscal management and a deep commitment to its neighborhood.

S&W is proud to partner with Cape & Coast Bank in identifying their next Chief Financial Officer. Cape & Coast Bank has undergone significant investments in the institution’s future including a bank-wide rebrand to better reflect their commitment to the communities they serve. Formerly known as The Cooperative Bank of Cape Cod, Cape & Coast Bank is a $1.6B mutual community bank that has been serving Cape Cod and nearby communities for more than 100 years. Over the last decade, Cape & Coast has nearly doubled in assets, established a charitable foundation to address critical needs in Cape Communities, renovated and modernized the bank’s Headquarters in Hyannis, and made “future-proofing” improvements in technology and infrastructure. Through this growth and investment, the Bank is well positioned to provide innovative banking solutions and investment in the local community ultimately delivering on its mission of supporting the “people and businesses who are shaping the Cape’s future.”

Reporting directly to the CEO, the CFO will play a key leadership role in the next chapter of Cape & Coast’s evolution. The Chief Financial Officer serves as the Bank’s senior financial executive and a key strategic partner to the President/CEO and the Board. The CFO provides forward looking financial leadership, ensuring that financial planning, financial resource allocation, and risk management support the Bank’s long-term growth and strategic objectives. We are seeking a talented and strategic financial executive with a passion for community (and hopefully a connection to or an affinity for the Cape) for this critical leadership role.

For a confidential conversation, please contact Julia Crouter, Senior Associate, Financial Services (jcrouter@smithandwilkinson.com) or Cameron Boyd, Managing Partner, Financial Services (cboyd@smithandwilkinson.com).

Due to a planned retirement, Florence Bank has retained Smith & Wilkinson to lead the search for its next Chief Commercial Banking Officer. Founded over 150 years ago and headquartered in Northampton, Massachusetts, $2B Florence Bank is a well-capitalized mutual bank with a long history of profitability and a deep commitment to serving the Pioneer Valley. The bank is in the midst of an exciting multi-year strategic transformation, rebalancing its portfolio to drive sustainable growth and strengthen its impact on the local business community.

Reporting directly to the President & CEO and serving as a member of the Executive Committee, this critical leadership role will oversee all commercial lending, commercial deposit, and cash management activities. The Chief Commercial Banking Officer will lead a seasoned team of commercial lenders and support staff, with responsibility for portfolio growth, credit quality, and client relationship management.

The ideal candidate will be a proven leader with experience driving transformation, building high-performing commercial teams, and delivering results in the middle-market. This individual will need the ability to move quickly, make sound decisions, and build deep client relationships. This is a rare opportunity to join Florence Bank at the beginning of a pivotal transition toward a greater emphasis on commercial lending, with the resources, leadership support, and strategic vision to create meaningful impact.

For additional information or to arrange a confidential conversation, please contact: Darcy Flaherty, Consultant or Cameron Boyd, Managing Partner.

Smith & Wilkinson has been retained by Hanscom Federal Credit Union to manage the search for the organization’s next VP, Auto Lending. Hanscom Federal Credit Union (HFCU) is a member-owned financial institution that has been serving its community since 1953 when it was founded on Hanscom Air Force Base. Headquartered in Littleton, Massachusetts, with 16 branches and more than 260 employees, the credit union has grown to nearly $1.9 billion in assets and supports over 90,000 members, making it one of the largest credit unions in the state. HFCU operates with a strong member-first philosophy, guided by core values of integrity, teamwork, innovation, and empathy. Its mission is to be a trusted advisor, providing unbiased financial guidance and promoting financial wellness through products, services, and education.

The VP, Auto Lending is responsible for developing and implementing an auto lending strategy that drives long-term growth, optimizes loan performance and strengthens member and dealer relationships. This role will be responsible for both direct and indirect auto lending at HFCU. The leader will build and execute a strategy to drive profitable loan growth through direct and indirect channels for HFCU.

For additional information, please reach out to Jake Strong, Associate, or Cameron Boyd, Managing Partner.

Smith & Wilkinson has been retained by Atlantic Community Bankers Bank (“ACBB”) to identify the organization’s SVP, People & Culture. This newly created role will lead the strategic direction, operational excellence, and cultural development of the Human Resources function. The SVP will align workforce strategy with business goals, oversee HR operations and compliance, and champion culture, engagement, and employee experience across the organization. The ideal candidate will bring senior-level HR leadership experience, expertise in HR operations, benefits, payroll, and talent strategy, along with strong communication and analytical skills.

Founded as the first full-service bankers’ bank in the Northeast, ACBB is driven by a passion for community and a deep belief in the value of community financial institutions. Today, ACBB serves more than 375 financial institutions with a comprehensive suite of correspondent banking, lending, investment, and treasury management services. With ~125 dedicated employees, ACBB’s ability to serve its shareholders, clients, and partners is rooted in its people, making this role critical to the organization’s future growth and success.

Contact Moriah Maron or Cameron Boyd to learn more.

Due to an upcoming retirement, Smith & Wilkinson has been retained by First County Bank (“FCB,” www.firstcountybank.com) in Stamford, Connecticut to manage the search and selection process for the bank’s next Chief Executive.

With approximately $2.2B in total bank assets, First County Bank is one of the premier mutual banks in the region. Founded nearly 175 years ago, FCB has been a reliable financial partner to consumers and businesses in lower Fairfield County and beyond for generations. In an industry and geography that has seen tremendous consolidation, FCB’s steadfast resolve to maintaining its mutual ownership structure and local decision making has positioned the bank to continue as an independent, community-focused financial institution for years to come. Through its Foundation, First County Bank Foundation, Inc., the bank has supported area nonprofits through over $10MM in charitable giving since 2001.

The bank serves its consumer and business customers through a full suite of competitive loan, deposit, and wealth management products and services. In addition to traditional loan and deposit offerings, the bank’s relationship-based approach to supporting its customers is enhanced by its wealth management division, First County Advisors, which offers investment, trust, and planning solutions. The bank is in strong financial condition, with good earnings, efficiency, asset quality, and capital. FCB operates 13 retail locations in Fairfield County and has a modern mobile and online offering that allows customers to stay connected to their money from anywhere.

We are seeking a visionary, community-minded, and financially astute banking executive with demonstrated leadership experience to lead FCB through its next phase of growth and transformation. First County Bank has a rich history supporting the Fairfield County Community and the bank values its trusted advisor culture, financial strength, and deep community ties. Their next CEO will preserve the Bank’s legacy while developing and implementing a forward-looking strategy that enhances profitability, customer experience, innovation, and organizational excellence. The ideal candidate will balance continuity with innovation, embracing evolving banking demands with confidence, adaptability, and a people-first leadership style.

For additional information about this unique community bank leadership role, please contact: Cameron Boyd, Managing Partner, Financial Services Practice (cboyd@smithandwilkinson.com) and Julia Crouter, Senior Associate, Financial Services Practice (jcrouter@smithandwilkinson.com).

Smith & Wilkinson has been retained by American Eagle Financial Credit Union (“American Eagle,” “AEFCU”) to manage the search for the organization’s next Chief People and Culture Officer (CPCO). With $2.6B in assets, 375 team members, and 168,000 members as of August 2025, American Eagle is the largest community credit union in Connecticut and among the largest in New England. Its mission - to enrich the lives of their communities to create a world where financial freedom is a reality - guides the organization and will be at the center of this critical role.

Reporting directly to the President & CEO, the CPCO will be a key member of the Executive Leadership Team and lead teams across People and Culture Enablement, Inclusion and Diversity, Total Rewards, Process Excellence and Data Analytics. The CPCO will champion an engaged, inclusive, and collaborative workplace that reflects and supports the communities AEFCU serves; build scalable systems, processes, and programs that translate AEFCU’s purpose-driven culture into business practice; and serve as a cultural leader, collaborator, and innovator to drive transformation alongside the Executive Leadership Team.

We’re seeking experienced HR and people leaders with deep expertise in data-driven decision-making, process excellence, and continuous improvement, and a track record of building inclusive, high-performing cultures aligned with mission and strategy.

Contact Moriah Maron, Partner & Director of Recruiting, Financial Services, or Carll Wilkinson, President & CEO, to learn more about this unique leadership role.

Passumpsic Bank has a strategy to expand their franchise into new markets. Under the direction of the SVP Senior Commercial Lender and the CEO & President, the bank is committed to adding an experienced Commercial Lender that will develop new business along the Berlin/Montpelier/Burlington, VT corridor.

Responsible for developing, structuring, underwriting, and managing commercial loan and deposit relationships that meet established requirements and provide maximum profitability to the Bank at minimum risk. This position will be a key member of the commercial lending team responsible for developing a new market for the Bank.

Smith & Wilkinson is pleased to partner with Atlantic Community Bankers Bank (ACBB) on the search for their next Senior Vice President, Director of Operations.

ACBB is one of only twelve bankers’ banks in the U.S., providing correspondent banking, payments, and value-added services to community financial institutions. With 340 shareholder banks and a growing client base, ACBB is positioning itself as a long-term industry leader in an era of consolidation and restructuring.

Based in Camp Hill, PA (preferred) or Glastonbury, CT and reporting to the CIO, the SVP, Director of Operations will be a key member of the executive team, overseeing Payments Operations, Deposit Operations, and Client Care. This hands-on leader will guide a team with the primary goal of driving operational excellence, advancing automation and technology integration, and strengthening compliance, resiliency, and client experience.

The ideal candidate is a seasoned operations executive with deep expertise in payments and deposit systems, proven success leading transformation, and a passion for building high-performing, client-focused teams. This is a rare opportunity to make a strategic impact at a growing institution dedicated to helping community banks thrive.

For additional information, please reach out to Moriah Maron, Partner & Director of Recruiting, or Cameron Boyd, Managing Partner.

Role: President – Tompkins Community Bank

Location: Ithaca, NY

S&W has been retained by Tompkins Financial (NYSE: TMP) to manage the search and selection process for the President of Tompkins Community Bank.

Tompkins Financial Corporation is a diversified financial services company headquartered in Ithaca, New York that traces its roots to 1836. Under its holding company, Tompkins operates as subsidiaries Tompkins Community Bank, Tompkins Insurance Agencies, and Tompkins Financial Advisors. The combination of robust solutions across traditional banking products and services, wealth management and advisory, and insurance allows Tompkins to be a trusted financial advisor to businesses and consumers in the communities it serves. The banking business, Tompkins Community Bank, unites the strengths of four legacy community banks across New York and Pennsylvania and has total assets of approximately $8.1 billion. Tompkins Community Bank operates as four distinct regions (with a total network of 53 retail branches and 65 ATMs), each with a Market President, allowing it to serve a large and diverse footprint while maintaining a commitment to local community banking and decision making. Tompkins is a strong performer that is committed to sustainable growth. For the period ending 12/31/24, the bank reported a net income of $70.9 million, total loans of $6 billion, and total deposits of $6.5 billion.

The President of Tompkins Community Bank will report to the President & CEO of Tompkins Financial Corporation, and as the leader of the banking business will serve as a key member of executive leadership, helping to continue the bank’s growth, innovation, and community impact. The role includes the oversight and leadership of four Market Presidents and key business line leaders. The primary responsibilities of this public company executive leadership role will include strategic, operational, and financial oversight of the Community Bank, leadership and development of a high-performance culture, and community and market engagement. We are seeking a dynamic and visionary executive to lead the mission-driven community banking business with its deep local ties and a reputation as a top performing regional financial institution. Successful candidates will possess 15+ years of progressive executive leadership roles in community/regional banking, strong expertise in commercial banking, credit and risk management, regulatory compliance, and financial operations, and a proven track record of driving a high-performance culture and market growth. For additional information, or to arrange a confidential conversation, please contact: Cameron Boyd, Managing Partner, Financial Services (cboyd@smithandwilkinson.com) or Carll Wilkinson, President & CEO (cwilkinson@smithandwilkinson.com).

Founded in 1891, Union Bank is a Vermont state chartered commercial bank, and a wholly owned subsidiary of Union Bankshares, Inc., NASDAQ: UNB. Union Bank is a full-service community bank offering commercial, retail, and municipal banking services throughout northern Vermont and New Hampshire. As of June 30, 2025, total assets were $1.48B.

After an incredible career at Union Bank, longtime CEO David Silverman has announced his intent to retire in the first half of 2026. Consequently, Union Bank is seeking a new CEO to shepherd the organization through its continued evolution, meeting the needs and exceeding the expectations of customers, employees, and shareholders.

Reporting to the Board of Directors, the President & CEO is responsible for guiding and executing the strategic plan with a focus on visionary leadership, financial performance, innovation, and community impact.